Clockwork Marketing

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Filling hotel rooms with guests and shaping the brands of well-known hospitality businesses, Clockwork is a specialist marketing agency that knows how to help businesses in the travel sector thrive. Established in 1992, Clockwork proudly works with prestigious boutique hotels, national chains, and everything in between. Their specialism in website development, digital marketing and branding, helps their clients step ahead of the curve, putting them in reach of those future guests they need to connect with.

As proud members of the global B Corp community, Clockwork prioritises social and environmental responsibility, striving for sustainable tourism that benefits local communities and ecosystems. Their strong partnerships with tourism bodies and industry leaders allows them to share valuable insights and exclusive resources to help hospitality businesses boost their direct bookings. Clockwork believes in a future of giving back to the planet and the industry they love.

How did Clockwork develop over the Programme?

Clockwork Marketing has experienced a successful year, welcoming three new team members into their tech and sales team, to support their growing client base. To accommodate this expanding team, they have also increased their office space. This year has seen the team win an Innovate UK grant, which will fast-track the development of a new technological solution, in the form of a ‘Group Gift Voucher’ platform tailored for the tourism sector. Additionally, they continue to collaborate with the University of Plymouth and other advisors to refine their grant applications and further advance their software innovations and commercial strategies.

2023/ 2024 Highlights

  • Secured an Innovate UK grant
  • Expansion of team to include three new members
  • Increased office footprint to accommodate growth

Where they’re setting their 2025 sights

Ambitions are strong this coming year. With a larger team, Clockwork is keen to increase revenue and attract new clients. With their new Group Gift Voucher platform service, they hope to enable hospitality businesses—such as hotels, restaurants, and pubs—to offer new products and services to guests through ‘experience’ packages. This initiative is part of a broader range of software solutions they are launching to enhance, optimise, and create new opportunities for their clients.

Growing with Creative UK

“Whilst already on a journey of change and growth, the Programme has helped give us new experience, knowledge and confidence in our decisions. We are hugely grateful for being able to be part of the Create Growth Programme.” Clare Bushby, Managing Director